At Ozark Mountain E-Bikes, we’ve carefully selected a collection of high-quality e-bikes from trusted brands. Our mission is to ensure every rider—from beginners to seasoned cyclists—finds the perfect e-bike for their style, terrain, and goals.
All bikes are sold in-store only and come fully assembled by our certified technician, so you can hit the trails with confidence.
Fully Assembled & Ready to Ride
Skip the hassle of DIY assembly; our certified technicians ensure your bike is ride-ready.
Lifetime Free Adjustments
Minor tweaks? Bring your bike in anytime for free adjustments.
Warranty & Service Support
We handle manufacturer warranties and provide comprehensive after-sale service.
Expert Guidance
Our staff will help you select the best bike for your riding style, trails, and budget.
Velotric combines sleek design with everyday performance. Known for comfort, reliability, and innovation, Velotric e-bikes are perfect for commuters and casual riders who want style, power, and long-range efficiency in every ride.
Unique three-wheel design for stability and comfort
Aima
Aima delivers powerful, adventure-ready e-bikes built for performance and durability. Whether cruising city streets or exploring rugged trails, Aima bikes offer exceptional power, comfort, and quality engineering for every kind of rider.
We want you to be fully satisfied with your Purchase or Order. If for any reason you are
not, we offer the following return policy:
1. Condition of the Bike: The bike must be in new, unused condition. It should not show any signs of wear or damage, and it must include all original packaging, accessories, and documentation.
2. Mileage Limit: The bike can have no more than 10 miles of use. Any bike that has exceeded this limit will not be eligible for a return.
3. Restocking Fee: We reserve the right to charge a 20% restocking fee on any approved returns. This fee helps cover the cost of inspecting, re-packaging, restocking the bike, or resending the bike back to the manufacturer. (This includes orders placed.)
4. A transaction fee of 3.5% of the order total will be required to process the return if original payment was made with Credit/Debit Cards.
5. Return Timeframe: Returns must be made within 14 days from the date of purchase and/or pick up. After this period, we cannot accept returns.
6. We reserve the right to deny any return claims for reasons outside of the above listed criteria.
7. Return Process: To initiate a return, please contact our customer service team. They will guide you through the process and provide the necessary instructions for returning the bike back.
8. Refund Method: Refunds of the payment will be issued on the Debit or Credit Card of the purchaser once the returned bike has been inspected and approved. The restocking fee, and possible transaction fee, will be required payment at the time of return to issue return of funds.
We appreciate your understanding of these guidelines, and thank you for your business
Experience Your Perfect Ride
Visit Ozark Mountain E-Bikes in Springfield to test ride our selection and find your ideal e-bike.